Privacy Policy

The personal information you entrust to us is essential for our business relationship with you. We know they are precious, and we are determined to do everything we can to protect them.

That’s why we’ve adopted this policy, in which we describe our practices to protect your information and your privacy. This policy applies to the use and disclosure of any information collected by Onyx Technologies. This policy applies for as long as we hold your information, including after the end of our business relationship.

Our Chief Privacy and Privacy Officer are responsible for these practices. If you have any questions about this policy, you can write to him at the following address: [email protected]

Collection and use of personal information

The personal information we collect is collected through the contact forms on our website, or when making an appointment on the calendly.com site.

The information collected is as follows:

• First name
• Last name
• Email Address
• Phone number

We use the information thus collected for the following purposes:

• identify yourself, update your information
• Personalize your customer experience, using the analysis of your profile to know you better, and personalize the products, services, and promotions that could interest you.
• Send information and promotional offers by email.
• conduct studies and data analysis to generate statistics, improve our products and services, design new ones
• communicate with you using the contact details you have provided to us.

We may collect your information directly when you communicate or interact with us or when you update your preferences and account settings. We may also collect your information indirectly and from other sources. When required, we obtain your consent.

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information is used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact

E-mail:  [email protected]

Exercise of your rights

Right to provide or not provide your information

Your information belongs to you. Subject to legal, business, or contractual requirements, you have the right to withdraw your consent to collecting, using, or disclosing personal information. We will process your request as soon as possible.

Right to object to our using your information for certain purposes

You can refuse that we use your information to send you our promotional offers. Onyx Technologies can share with you offers that may be of interest to you. You can withdraw your consent to receive it at any time. There may be a delay before you stop receiving our promotional offers, including those from a promotional campaign already in progress.

We may occasionally contact you to ask if you would like to update your choice to ensure that our records are up to date and reflect your current preferences.

Right to consult, modify or delete your information

You can request to see the information we hold about you, have it corrected if the information is not accurate, or request that this data be deleted.

How to do?

You must request by email to [email protected]

We will process your request within 30 days or longer if required by law. You will be notified if the delay is longer than 30 days. 

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your data. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in the Act to modernize legislative provisions relating to the protection of personal information, SQ 2021, c 25, as well as the Personal Information Protection Act.